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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Rath

June 3, 2024

5  out of  5 rating by Laura Rath
"State Farm with Bryan Smith is the only choice for insurance needs. He's trustworthy, reliable, and always puts his clients first."
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Caitlyn King

June 2, 2024

5  out of  5 rating by Caitlyn King
"Working with Bryan is great! He makes absolutely sure you know all your options to make the best selection from the many different plans. The level of service also makes it feel as if you’re the only client, easy 5 star rating!!"
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Larry Locke

April 7, 2024

5  out of  5 rating by Larry Locke
"State Farm with Bryan Smith provides top-notch service that's personalized to each client's needs. I couldn't be happier with the level of care I've received. Thank you!"
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Eliot Martin

April 3, 2024

5  out of  5 rating by Eliot Martin
"I highly recommend Bryan Smith at State Farm to anyone in need of insurance. He takes the time to understand your needs and provides personalized solutions. Thank you"
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michael leppert

March 29, 2024

1  out of  5 rating by michael leppert
"Nothing but issues. First they added someone to my insurance, withdrew the premium from my account all with out my permission. It took months to get a partial refund. I had drive safe on two vehicles. I got the odometer readings mixed up. My premium increased 40.00 a month. I brought the increase to their attention and it took three months for them to figure it out. I was overcharged for five months. I submitted proof of the correct mileage and requested a refund because the premium was based on incorrect information. After a month and half I cancelled because I was getting the run around. I informed them I expect a refund and was told it was up to underwriting. Another month wait. Now I'm told because I cancelled the account they may not issue a refund. The friend that recommended them to me is cancelling his account also. What a disappointment to do business with this company. My son was cancelled from my policy did not have my password and despite specific instructions he was added on to my insurance. The "process" when a refund is due seems more like a runaround than a "process"."
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Georgia Phillip

March 6, 2024

5  out of  5 rating by Georgia Phillip
"He has always been attentive to our insurance needs. Excellent choice."
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Dan Rauscher

January 27, 2024

5  out of  5 rating by Dan Rauscher
"Great Service and help .... not just a customer."
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Steven Lloyd

January 25, 2024

5  out of  5 rating by Steven Lloyd
"My experience with Barrett was nothing but positive, he quoted me quickly and then got me a discount"
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Renee cather

January 19, 2024

5  out of  5 rating by Renee cather
"Barrett did a great job getting our account transferred and saved us some money!"
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Tim Harris

December 18, 2023

5  out of  5 rating by Tim Harris
"Added a new car and took a car off our auto policy. I had Temporary Ins verification form within minutes in my email. Thanks Alex."
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David Johnson

December 5, 2023

5  out of  5 rating by David Johnson
"Efficient Handling Efficient handling of policies and claims processing showcases the professionalism and dedication of Bryan Smith's team."
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William Reese

December 5, 2023

5  out of  5 rating by William Reese
"Accessible Communication Accessibility and clear communication make it easy to reach out to Bryan Smith's office for any insurance-related queries or concerns."
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Joseph Murphree

December 1, 2023

5  out of  5 rating by Joseph Murphree
"Bryan Smith at State Farm went above and beyond to ensure I had the right coverage. His knowledge and commitment to service are commendable."
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November 29, 2023

5  out of  5 rating by karthick
"Impressed by Bryan Smith's expertise at State Farm. He made the insurance process simple and helped me find the perfect coverage."
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Joseph Lyle

November 29, 2023

5  out of  5 rating by Joseph Lyle
"I highly recommend Bryan Smith at State Farm. His attention to detail and dedication to finding the best coverage sets him apart."
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James Juan

November 29, 2023

5  out of  5 rating by James Juan
"Bryan Smith at State Farm provided exceptional service, taking the time to understand my needs and offering personalized insurance solutions."
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Kristine Sexter

November 14, 2023

5  out of  5 rating by Kristine Sexter
"Coree Rogers provides exceptional service and attention to detail! Anytime I reach to her, she is impressively responsive and patient. I have been with State Farm for over 35 years and use them for all policies. Coree has been the absolute best in affirming why we stay!"
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Kendall Wellner

November 10, 2023

5  out of  5 rating by Kendall Wellner
"This office is always so friendly and helpful. They make everything so easy. I can’t recommend this office enough."
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Stephanie H

November 10, 2023

5  out of  5 rating by Stephanie H
"Hannah made it easy to add a teenage driver to our policy!"
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Becky Martin

November 8, 2023

5  out of  5 rating by Becky Martin
"I love Bryan Smith - State Farm. They always go above and beyond to help me; specifically Mimi Randolph. We had a lot of tree damage from the multiple windstorms this year. Mimi talked me through our coverages and helped me to understand the claims process. She is also great to work with on our auto coverages. Any time I've had to changes coverages or add a new vehicle she's been very professional and courteous. Always smiling, always making me feel comfortable. I've recommended her to many friends."
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Mike Ellis

October 24, 2023

5  out of  5 rating by Mike Ellis
"Always friendly and super helpful!"
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Brenda Bacher

October 12, 2023

5  out of  5 rating by Brenda Bacher
"Met with Alex thus afternoon. What a super guy! He made us feel relaxed and was so easy to talk to. Hope he's there for a long time. And we loved the Bryan Smith State Farm office on Sheridan. Deco was cool and very comfortable. Thanks Alex for a very nice visit!"
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September 18, 2023

5  out of  5 rating by Walter
"I walked in to look into transferring my policies from out of state after seeing Bryan’s State Farm Truck and flag in the parking lot. I was greeted and welcomed by Codi and Bryan. I felt very welcomed and at home. Codi got my transfers done and it was the best experience I’ve ever had."
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Brittany Nieves

August 24, 2023

5  out of  5 rating by Brittany Nieves
"Alex made it really easy to add my husband (and quickly too!) to my existing policy. Thank you!"
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Kevin Jones

July 28, 2023

5  out of  5 rating by Kevin Jones
"Great agent - very helpful employees! Highly recommend…"